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Privacy Policy

blue circular logo for Blue Ocean Cleaning Services and a slogan that says where cleanliness meets excellence

A legal disclaimer

At Blue Ocean Cleaning Services, we are committed to protecting your privacy. We collect and use personal information only for the purposes of providing and improving our services, processing payments, and communicating with you. We do not sell or trade your personal information and take reasonable measures to secure it. We may share your information with trusted service providers or as required by law, but we ensure that your data is protected. For a detailed understanding of our data practices, including your rights and how to manage your information, please refer to our full Privacy Policy below.

Effective Date: January 2024

 

1. Introduction

Blue Ocean Cleaning Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: This includes your name, address, phone number, email address, and any other information you provide when booking our services or communicating with us.

  • Payment Information: We collect payment details necessary to process transactions, including credit card information and billing addresses. Payment information is processed securely by our payment processors.

  • Service Records: Information related to the services provided, including service dates, types of services, and any specific instructions or feedback you provide.

  • Technical Data: Information about your use of our website, including IP address, browser type, operating system, and usage data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: To deliver the cleaning services you request, manage your bookings, and improve our service quality.

  • To Process Payments: To handle transactions, issue invoices, and manage billing and payments.

  • To Communicate with You: To respond to inquiries, provide updates about our services, and send promotional materials if you have opted to receive them.

  • To Personalize Your Experience: To tailor our services and communications to your preferences and needs.

  • To Comply with Legal Obligations: To meet legal, regulatory, and contractual requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services, such as payment processors and IT service providers. These parties are obligated to protect your information and use it only for the purposes for which it was shared.

  • Legal Requirements: We may disclose your information if required by law, in response to legal requests or processes, or to protect our rights, property, or safety, or that of others.

  • Business Transfers: In the event of a merger, acquisition, or other business reorganization, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data may be retained in a secure manner beyond the termination of our relationship as required by law or business needs.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information under certain conditions.

  • Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications.

8. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience, analyze site usage, and improve our services. You can control cookies through your browser settings, but disabling them may affect the functionality of our site.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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